Go-Ahead London is the capital’s largest and most innovative bus operator, proudly delivering exceptional service to millions of passengers daily across Transport for London’s iconic red bus network. With responsibility for over a quarter of the network, we are committed to operational excellence, customer satisfaction, and shaping a sustainable future for London’s transport system.

As an AGM, you will have leadership responsibility for multiple General Managers across several garages. Reporting directly to the Operations Director, your role will involve:

• Transformational Leadership: Inspiring General Managers to deliver high performance and embed a culture of innovation, collaboration, and continuous improvement.
• Operational Excellence: Overseeing TfL contract delivery, enhancing driver performance, and ensuring operational efficiency.
• Strategic Influence: Contributing to the company’s corporate plans, budgets, and headcount strategies while driving organisational agility.
• Cultural Development: Championing diversity, inclusion, and strong relationships with trade unions and employee representatives.
• Mentorship: Coaching General Managers and identifying high-potential talent to support professional growth.

We are seeking a forward-thinking and resilient leader who thrives in a dynamic environment. The ideal candidate will have:

• Proven success in a senior leadership role with multi-site operational responsibility.
• A strong track record of delivering cultural and operational transformation.
• Exceptional communication, stakeholder engagement, and relationship-building skills.
• Strategic and commercial acumen, with experience in budget management and long-term planning.
• A passion for innovation, continuous improvement, and creating high-performing teams.