We have an exciting opportunity to join the Commercial Department as a Casual Controllers/Coordinator. This role offering you a chance to be part of a dynamic and fast-paced environment.

The department primarily manages Rail Replacement services, covering TFL Overground, Underground, DLR, and Trams. Additionally, we support various national events with shuttle and park-and-ride services, as well as private sector company bus shuttle contracts.

If you’re interested in expanding your skill set and taking on this role, please complete the application.

Role Overview:

As a Casual Controllers/Coordinator, you will be responsible for overseeing and monitoring bus services from designated locations, such as railway stations or other key points. You will also be required to complete job-specific documentation and must have a mobile device capable of downloading Go-Ahead company apps.

Key Responsibilities:

• Managing and supervising bus operations at assigned locations
• Liaising with the public, railway station staff, officials, and contract clients
• Completing necessary documentation as required for each assignment
• Maintaining a professional, friendly, and helpful attitude, even under pressure

Working Hours:

• Most duties are for Rail Replacement Control, primarily on Saturdays and Sundays
• Some jobs may require weekday or overnight work
• Shifts are typically early or late, and flexibility is required

Remuneration:

• £19.80 per hour (including £2.39 per hour in lieu of holiday entitlement)
• £40 travel allowance payable under certain circumstances

Full training will be given, When you are completing your application online, we would advise that you use a desktop or a laptop to ensure that you are able to fully complete all sections, including the ability to upload your driving licence information.

Once you have submitted your application, we will send all correspondence to the email address you have given. To ensure that you do not miss any communications from us, we advise you to check your spam folders on a regular basis.